Refund Policy
Last Updated: [February 16th, 2026]
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1. Overview
This Refund Policy applies to all purchases made through our website for consulting, migration, or other scheduled services (“Services”). By booking a Service, you agree to the terms outlined below.
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2. General Refund Eligibility
Because our Services involve reserving time, expertise, and preparation, refunds are limited. Refund eligibility depends on when the cancellation occurs and whether the Service has already been delivered.
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3. Cancellations by the Client
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a. Refunds for Scheduled Sessions
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Full Refund: Cancellations made three business days (3) before the scheduled session are eligible for a full refund.
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Partial Refund: Cancellations made within two business days [2] of the session may be eligible for a partial refund or credit, depending on the service type.
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No Refund: If you fail to attend a scheduled session (“no‑show”) or cancel after the session start time, no refund will be issued.
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b. Rescheduling
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You may reschedule a session once at no additional cost if done at least two business days [2] in advance.
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Rescheduling requests made after that window may incur a fee or be treated as a cancellation.
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4. Cancellations by the Service Provider
If we must cancel or reschedule a session due to unforeseen circumstances:
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You will be offered a new appointment time, or
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You may request a full refund with no penalties.
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5. Digital or Pre‑Recorded Services
For digital downloads, templates, or pre‑recorded content:
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All sales are final once the product is delivered or accessed.
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Refunds are not provided for digital goods unless required by law.
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6. Service Satisfaction
If you are dissatisfied with a completed Service:
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You may contact us within five business days (5) of the session to discuss your concerns.
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While we do not guarantee refunds for completed Services, we may offer a follow‑up session, partial credit, or other resolution at our discretion.
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7. Processing Refunds
Approved refunds will be issued to the original payment method.
Processing times may vary depending on your bank or payment provider.
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8. Non‑Refundable Fees
The following are non‑refundable:
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Transaction or processing fees charged by third‑party payment providers
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Late cancellation fees
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Fees for completed Services
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9. Contact Information
To request a refund or ask questions about this policy, contact us at:
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MO Accounting Solutions LLC